How can we help?
Browse guides by topic, or jump to the most common questions below.
Getting Started
Connect your Google Business Profile and go live in 5 minutes.
Integrations
Connect Google, Zomato, Swiggy, Play Store and WhatsApp.
AI Replies
Tune tone, languages, auto-reply rules and approval.
Analytics
Understand ratings, sentiment and response times.
Billing & Plans
Trials, upgrades, invoices and cancellations.
Security & Privacy
How we protect your data and customer information.
Common questions
How do I connect my Google Business Profile?+
Go to Settings → Integrations → Connect Google, sign in, and authorise. It takes under 60 seconds — no code or plugins.
Can I approve replies before they post?+
Yes. Use auto-reply for 4–5★ reviews and manual approval for negative ones — full control where it matters.
Which languages are supported?+
20+ including Hindi, Tamil, Telugu, Bengali, Marathi and English, auto-detected per review.
How does WhatsApp recovery work?+
When a 1–2★ review arrives, the AI flags it and sends a private WhatsApp offering to resolve the issue — so unhappy customers can update their review.
How do I cancel or change my plan?+
Settings → Billing. You can upgrade, downgrade or cancel anytime; changes apply from the next cycle.